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Research

Working in cooperation with the Tourism Industry Association of Canada, Dawn Ringrose & Associates Inc. has completed a survey on 'excellence in the Canadian tourism industry'.  Click here  (Adobe Acrobat format) to view a copy of the final report.

In cooperation with the Alberta Road Builders and Heavy Construction Association, Dawn Ringrose & Associates, Inc has completed a survey on 'excellence in the road building and heavy construction industry'  Click here to view a copy of the final report (Adobe Acrobat format).

Working in cooperation with the Tourism Industry Association of Canada, Dawn Ringrose & Associates Inc. has completed a survey on 'healthy workplace in the Canadian tourism industry'.  Click here to view a copy of the final report (Adobe Acrobat format)

Corporate Training

 

Improving Organizational Performance – Dawn Ringrose is certified by the National Quality Institute to provide training programs, assessment services, and implementation assistance to organizations on their excellence journey.  To learn more about NQI programs download the E-brochure (Adobe Acrobat file

Speaking Engagements

Travel Alberta Tourism Conference Excellence - How Do You Measure Up ?November 14, 2005.

Learn about recent research conducted in cooperation with the Tourism Industry Association of Canada, on Excellence within the Canadian Tourism Industry.  Find out where industry is doing well and needs to improve, and learn about what industry counterparts are doing in targeted improvement areas.  This session will also provide participants with an opportunity to self-assess their business, against the Canadian Framework for Excellence criteria, to see how they measure up.

To review the presentation, click here:  
Travel Alberta Conference 2005
Excellence in Cdn Tourism Industry
(Adobe Acrobat file 283 k)


Institute of Certified Management Consultants of Alberta Conference – Adding Value To Your Client Engagements and Consulting Practice
October 17, 2009
 
At this session you will learn:

•   About a platform for long term organizational success that is applicable to any size or type of organization
•   About leading edge quality frameworks in Canada, United States, Australia, and Europe
•   How to apply a comprehensive framework to your consulting practice and client organizations to reduce the cost of non-value adding activities (errors, rework, duplication, dissatisfaction) and increase organizational performance
 
To review the presentation, click here:
ICMCA Conference Presentation October 2009
(Adobe Acrobat file 624 k)

 

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