Dawn Ringrose & Associates Inc. Services

Services

Since 1984, Dawn Ringrose has consulted to management in areas that positively contribute to organizational performance. Prior to establishing the firm in 1992, she was employed with international consulting and accounting firms, Deloitte Haskins & Sells and Pannell Kerr Forster.

Dawn Ringrose & Associates Inc. operates as a virtual firm that maximizes the return on each client’s investment by matching the most appropriate and well-qualified professionals to the task at hand. The following paragraphs provide a background on Dawn Ringrose and the Associates section provides information on affiliated professionals that provide assistance on larger projects.

Education:
	•	Bachelor of Science, U of A, 1980	•	Masters of Business Administration, U of A, 1982
	•	Certified Management Consultant, ICMCA, 1982	•	Certified Seminar Leader, ATEC, 1993
	•	ISO 9000 Lead Assessor training, Durham College, 1996	•	Registered ISO 9000 Specialist, ICMCA, 1996
	•	Fellow Certified Management Consultant, ICMCA, 2003	•	Certified Excellence Professional, NQI, 2004

Professional Experience:

Strategic Planning - vision and mission statements, key success factors, core values, SWOT analysis, goals and objectives, and action plans.

Business Planning - business definition, product/service description, marketing, organization structure, assets, operations, financial projections, and action plans.

Marketing - marketing demand, competitive supply, feasibility, marketing mix, service quality, pricing, communication methods, promotion, distribution, budgeting, measurement, goals and objectives, and action plans.

Quality Management Systems - training and implementing the Canadian Quality and Healthy Workplace criteria in affiliation with the National Quality Institute. The criteria are based on global research with high performing organizations and comprise best practices in six key management areas: leadership, planning, customers, people, processes, suppliers & partners.

Corporate Training - offering a number of workshops for the service sector in the foregoing areas that can be provided to a general audience or customized for individual organizations. Qualified as a Certified Excellence Professional with the National Quality Institute and approved to deliver programs related to the Canadian Quality and Healthy Workplace criteria. (see www.nqi.ca).

Representative List of Clients:
	•	Alberta Agriculture, Food, & Rural Development	•	Edmonton Symphony
	•	Alberta Economic Development	•	Fantasyland Hotel
	•	Alberta Place Suite Hotel	•	Forest Industry Suppliers Association of Alberta
	•	Alberta Hotel & Lodging Association	•	Fort Edmonton Park
	•	Alberta Restaurant & Foodservices Association	•	KPMG Consulting
	•	Alberta Women’s Enterprise Initiative Association	•	Legislative Assembly of Alberta
	•	Association of Professional Engineers, Geologists, & Geophysicists of Alberta	•	Museums Alberta
	•	Alberta Training for Excellence Corporation	•	Perimis Facilities Management
	•	Beverage Container Management Board	•	Persons With Developmental Disabilities – Edmonton Region
	•	Business Development Bank	•	Saddle Lake Tribal Administration
	•	Canadian Parks Services	•	Sure Cast Dental Laboratories
	•	Century Sales & Service	•	Ukrainian Cultural Heritage Village
	•	City of Edmonton	•	University of Alberta
	•	Commonwealth Stadium Enterprises	•	University of Lethbridge
	•	Downtown Business Association of Edmonton	•	West Edmonton Mall
	•	Edmonton Capital Region Tourism Partnership	•	Western Rehabilitation Specialists
	•	Edmonton Chamber of Commerce	•	YMCA
	•	Edmonton Country Club

Memberships, Affiliations, and Awards:
	•	Member & Past Director, Institute of Certified Management Consultants of Alberta	•	Public Member – Discipline Tribunal, Certified Management Accountants of Alberta
	•	Member, Canadian Association of Management Consultants	•	Award Recipient, Quality and Excellence Builder Award, Quality Council of Alberta
	•	Member, Edmonton Capital Region Tourism Partnership	•	Award Recipient, Travel Alberta, Alto Awards, Innovative Marketing Category
	•	Member & Judge, Tourism Industry Association of Canada, National Awards for Tourism Excellence	•	Award Finalist, National Awards for Tourism Excellence, New Business Category
	•	Member & Past Chair, Quality Council of Alberta

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